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Independent Insurance Broker Opens Harrogate Base



Family and employee owned insurance firm, TL Dallas, is expanding its footprint in North Yorkshire with a new presence in Harrogate, as the Yorkshire-headquartered firm continues to invest in regional growth.


The long-established insurance broking, risk management and financial services group will operate from premises at 36 Victoria Avenue, placing its team in the centre of Harrogate’s professional and commercial district and strengthening its service offering to both private and business clients across the town and surrounding areas.


The move forms part of the firm’s wider strategy to build on sustained organic growth, whilst maintaining its position as one of the UK’s largest independent insurance brokers.


Caroline Pullich, group head of private clients at TL Dallas, will lead the firm’s high-net-worth client offering from the new Harrogate base, working alongside corporate account executive, James Bright, who will focus on supporting commercial clients across the region. Caroline said:

“Our expansion reflects both growing demand from existing clients and the company’s commitment to strengthening its presence in North Yorkshire. Harrogate has a vibrant professional and business community, and we have been working with clients here for decades. Establishing a dedicated presence at 36 Victoria Avenue allows us to build on those relationships, whilst also meeting new clients locally."

“We see this as an important step in our continued investment for growth. TL Dallas has always focused on providing clear, independent advice and personal service, and having a base in Harrogate means we can be even closer to the people and businesses we support.” James added:

“The town’s diverse economy made it a natural location for our next stage of development. Harrogate is home to a broad range of successful businesses, from professional services to healthcare and hospitality. Having a base in the town gives us an excellent platform to support both established organisations and growing companies with their insurance and risk management needs.”

TL Dallas already works with a number of firms in the area, including healthcare provider Vida Healthcare and Harrogate-based Haddletons Solicitors. To mark the move, the firm has become a corporate patron of the Harrogate International Festival, which is celebrating its 60th anniversary this year.


James Rycroft, Managing Director of Vida Healthcare, said:

“TL Dallas has provided us with consistent, transparent and clear insurance advice over many years. A trusting partnership was established from day one and combines value for money alongside the cover we need, which in turn gives us peace of mind.”

Over the past five years, TL Dallas has expanded significantly acquiring a 40-strong team in Inverness, Elgin, and Orkney, which is now known as Nord Dallas and Caledonia Dallas respectively; launching specialist offices in Lincolnshire under the Dallas Scott Davey brand and North Yorkshire under the Dallas Wilding Drew brand; as well as opening a commercial and agricultural office in Cockermouth, Cumbria.


Founded in 1919, TL Dallas employs more than 235 people across 15 offices throughout the UK and remains a fully independent, fourth-generation family and employee owned insurance and financial services group.


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Johnston Carmichael has agreed a new partnership with STAC (Smart Things Accelerator Centre), underlining the firm’s commitment to Scotland’s innovation economy and supporting the next generation of tech entrepreneurs.


Based in Glasgow, STAC is Scotland’s industry-led accelerator for product-focused tech startups.


It provides an 18-month programme combining mentorship, investment readiness, and access to world-class facilities to help founders launch, build, and scale globally competitive businesses. It aims to position Glasgow as Europe’s leading hub for transformative technologies such as IoT, robotics, AI, and advanced materials, bridging the gap between academia and industry and driving sustainable growth for Scotland’s tech ecosystem.


As part of the collaboration, Johnston Carmichael will provide extensive support to the 35 businesses enrolled in STAC’s current programme.


This will include finance, tax and fundraising expertise that helps businesses navigate complex financial landscapes and secure the capital they need to scale; one-to-one mentoring, enabling STAC’s founders to address strategic and operational challenges; and specialist workshops, covering critical topics for high-growth businesses, such as investor tax reliefs and Enterprise Management Incentives (EMI).


The group will also get access to the firm’s technology specialists, including partner Neil Wilson, who is an expert in working with high growth businesses, and Stephen Oates, partner and head of entrepreneurial taxes.


Calum Purdie, Head of Technology and Life Sciences, Johnston Carmichael, said:

“Partnering with STAC allows us to build on our growing role in Scotland’s tech ecosystem. By sharing our expertise in finance, tax, and growth strategies, we aim to empower these businesses to scale successfully and contribute to Scotland’s reputation as a hub for technology and innovation.”

To date, STAC has supported almost 90 early-stage companies, including Nooku, which has created a range of smart indoor air quality monitors designed to deliver healthier, happier homes. Since completing the STAC programme, Nooku has secured commercial collaborations with Dulux to showcase the measurable benefits of low-VOC paint and is joining with social landlord Wheatley Homes to install its indoor air quality technology in tenants’ homes. The Wheatley Homes initiative is part-funded by Innovate UK.


Stefan Raue, COO and co-founder of Nooku, said:

“Having access to Johnston Carmichael’s experts and network will be a huge boost for the founders taking part in STAC’s programme. Connecting with the right partners and receiving practical support is key to building a sustainable business.”

Of the 35 businesses taking part in the current programme, 15 are spinouts from Glasgow University’s Infinity G initiative, several are spinouts from Strathclyde University, while the remainder were founded independently.


Paul Wilson, CEO and co-founder of STAC, added:

“Our mission has always been to create a centre of excellence for smart and connected technologies here in Scotland. Collaborations like this accelerate that ambition by giving founders access to the financial and strategic expertise they need to compete globally. Together, we’re building companies that will define the next era of innovation.”

For more information about STAC and its programmes, visit here.

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