Radfield Home Care has been named a finalist in two categories at the 2026 BFA HSBC UK British Franchise Awards.
The home care franchise is in the running for Franchisor of the Year - Expanding and Franchise Support, reflecting the growth of its UK network and the investment made in helping franchise partners build stronger businesses.
Founded by siblings Dr Hannah MacKechnie and Alex Green, Radfield has grown to 36 offices, supporting more than 1,100 clients and employing 840 care professionals. Network turnover has more than doubled from £10.3m in 2022 to £24.7m in 2025.
Radfield’s double shortlisting is underpinned by its ASCENT Pathway, which provides commercial and operational support at each stage of a franchise partner’s development. The company was also recognised in both 2022 and 2025, receiving the Princess Royal Training Award for its support of franchisees. Its collaborative approach and robust process have led to every Radfield office inspected by the Care Quality Commission being rated Good or Outstanding, with 33% holding an overall Outstanding rating.
Alex Green, co-founder and CEO of Radfield Home Care, said:
“Being shortlisted in both categories shows how far the network has come. Growth and support have to go together. Opening more offices means little unless franchise partners are building strong businesses, creating local jobs and delivering consistent care."
“When we won Emerging Franchisor of the Year in 2019, we were still putting much of the structure behind the network in place. Since then, our franchise partners and national office team have worked hard to build a model that gives each business the support it needs at every stage.”
Julie Scott, owner of Radfield Home Care Chester & Ellesmere Port, grew turnover from £760,000 in 2024 to £1.1m in 2025, an increase of 44%. She said:
“The support from Radfield’s national office has developed with the business. In the earlier stages, we needed help with building local demand and putting the right systems in place. As we have grown, the conversations have moved towards performance, team structure and where we go next."
“The team understands where we are and will challenge us on what needs to improve. That has helped us grow without losing sight of the quality of care we provide.”
Radfield has received four consecutive five-star franchisee satisfaction ratings from WorkBuzz. Staff turnover across the network is 14%, compared to a sector average of 29%. Additionally, 95% of clients surveyed in 2025 said they would recommend the company.
It was also awarded the Gold award for Most Outstanding National Home Care Group and Franchise Network at the 2026 Home Care Awards. The BFA HSBC UK British Franchise Awards will be announced at Telford International Centre on 12 November 2026.
