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Independent Insurance Broker Opens Harrogate Base



Family and employee owned insurance firm, TL Dallas, is expanding its footprint in North Yorkshire with a new presence in Harrogate, as the Yorkshire-headquartered firm continues to invest in regional growth.


The long-established insurance broking, risk management and financial services group will operate from premises at 36 Victoria Avenue, placing its team in the centre of Harrogate’s professional and commercial district and strengthening its service offering to both private and business clients across the town and surrounding areas.


The move forms part of the firm’s wider strategy to build on sustained organic growth, whilst maintaining its position as one of the UK’s largest independent insurance brokers.


Caroline Pullich, group head of private clients at TL Dallas, will lead the firm’s high-net-worth client offering from the new Harrogate base, working alongside corporate account executive, James Bright, who will focus on supporting commercial clients across the region. Caroline said:

“Our expansion reflects both growing demand from existing clients and the company’s commitment to strengthening its presence in North Yorkshire. Harrogate has a vibrant professional and business community, and we have been working with clients here for decades. Establishing a dedicated presence at 36 Victoria Avenue allows us to build on those relationships, whilst also meeting new clients locally."

“We see this as an important step in our continued investment for growth. TL Dallas has always focused on providing clear, independent advice and personal service, and having a base in Harrogate means we can be even closer to the people and businesses we support.” James added:

“The town’s diverse economy made it a natural location for our next stage of development. Harrogate is home to a broad range of successful businesses, from professional services to healthcare and hospitality. Having a base in the town gives us an excellent platform to support both established organisations and growing companies with their insurance and risk management needs.”

TL Dallas already works with a number of firms in the area, including healthcare provider Vida Healthcare and Harrogate-based Haddletons Solicitors. To mark the move, the firm has become a corporate patron of the Harrogate International Festival, which is celebrating its 60th anniversary this year.


James Rycroft, Managing Director of Vida Healthcare, said:

“TL Dallas has provided us with consistent, transparent and clear insurance advice over many years. A trusting partnership was established from day one and combines value for money alongside the cover we need, which in turn gives us peace of mind.”

Over the past five years, TL Dallas has expanded significantly acquiring a 40-strong team in Inverness, Elgin, and Orkney, which is now known as Nord Dallas and Caledonia Dallas respectively; launching specialist offices in Lincolnshire under the Dallas Scott Davey brand and North Yorkshire under the Dallas Wilding Drew brand; as well as opening a commercial and agricultural office in Cockermouth, Cumbria.


Founded in 1919, TL Dallas employs more than 235 people across 15 offices throughout the UK and remains a fully independent, fourth-generation family and employee owned insurance and financial services group.


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Hampshire-based Maddie Saunders, a Marketing Specialist at local car dealer group Hendy, is celebrating a sporting triumph, having secured a silver medal in the World Individual Women’s race at the 2025 Cycle Speedway World Championships. This success ends an impressive series of wins in which Maddie also became a World Women’s Federation Cup Champion, a World Women’s Nations Cup Champion, and a World Women’s Best Pairs Champion during her time at the World Championships.


Hendy supported Maddie’s endeavour by providing her with a Mazda CX-60 for the duration of the World championship, helping transport her cycle speedway bike, mountain bike and luggage in comfort to multiple races around East Anglia.


The Cycle Speedway World Championships comprises a series of international heats where world-class riders compete across multiple categories. The oval track is up to 90 metres long, and four riders race shoulder to shoulder in a four-lap sprint.


Maddie, who rides for Southampton Cycle Speedway, is now focusing her training efforts on being selected to represent Team GB on home soil at the European Championships next August, and hopes to also secure a place in her fourth World Championship.


Reflecting on the event, Maddie said:

“Competing on home soil was such an incredible experience for me and to be selected to ride in front of a British crowd was a real testament to all the hard work I’ve put in. Winning silver at the World Championships made it even more special.”

Mark Busby, Director of Commercial Operations at Hendy Group:

“The whole Hendy Group was behind Maddie once again as she entered her third World Championships. Great teams are built by great individuals, and Maddie’s dedication to her sport is fantastic to see. We’re proud to call her a Hendy colleague and pleased to play a small part in her medal-winning endeavours.”

To find out more about career opportunities at Hendy, visit here.


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