Prime Appointments Recruitment Agency is thrilled to announce a fantastic start to 2025 with a new chapter in its history. Jack O’Brien has been appointed Joint Managing Director alongside founder and mother, Robyn Holmes. This momentous occasion marks a significant step forward for the family business, which has been proudly serving the community since its founding in 1992.

Prime Appointments was established by Robyn Holmes with a vision to deliver exceptional recruitment services rooted in integrity and community values. Starting from a small office on Witham High Street, Robyn’s dedication and leadership have transformed the company into a leading independent recruitment agency, now with an additional office in Bury St Edmunds, Suffolk.

Reflecting on the company’s journey, Robyn said: “It takes a great team to make a business successful. Being transparent with our team about the planned future of the business has always been key. At Prime, we have an open-door policy and ensure all staff feel they are part of our family and its core values.”

Now, as Jack steps into his new role, he will work closely with Robyn to continue the company’s growth and evolution.

Building on a Strong Foundation

Jack joined Prime Appointments in 2011 and has held various roles, gaining valuable experience across all levels of the business. His dedication and hard work culminated in his appointment as Director in 2020. Over the years, Jack has earned the respect of his colleagues and clients alike.

Speaking about his new role, Jack said: “It’s a true privilege to take on this role and continue the fantastic work that Mum and the whole Prime team have achieved over the years."

"I look forward to building on the strong foundations, embracing new challenges, and ensuring that Prime Appointments thrives for years to come.”

Robyn expressed her excitement about the transition: “Prime Appointments has always been a family business, and I’m thrilled to welcome Jack into the role of Joint Managing Director. His drive and passion make him the ideal person to work alongside me as we build on the success we’ve established over the years.”

Looking Ahead

This leadership change also signifies a shift for Robyn, who will transition into the role of Chairman over the next 18 months. Jack will collaborate closely with Finance Director Layla Drewell, who has been instrumental in streamlining processes and delivering key management insights. Together, they are committed to ensuring Prime Appointments continues to lead in service, quality, compliance, and transparency across East Anglia.

In addition to Jack’s appointment, Katie Holmes, Robyn’s daughter, has played a vital role in the business since joining in 2019. As Manager of the Office & Finance divisions, Katie’s contributions have been key to the company’s success. Robyn noted: “Katie has been a vital part of our team, and her efforts have helped us grow and strengthen the company. With Jack and Katie working together, I am confident that Prime Appointments will continue to thrive and adapt to the changing recruitment landscape.”

Katie added: “It’s an exciting time for the business. I am thrilled for Jack and proud of his achievements. I look forward to collaborating with him to take Prime Appointments to the next level, expanding our services to meet the evolving needs of our clients and candidates.”

Commitment to Community

Prime Appointments has a long-standing commitment to charitable work, particularly in supporting Alzheimer’s research and care. Over the past six years, the company has raised an impressive £260,291 for their chosen Alzheimer’s charity, with a new target of £300,000.

Jack and Katie have both participated in fundraising events, including skydives, local Half-Marathons and most recently the London Marathon, showcasing their dedication to making a positive impact.

Jack emphasised the importance of continuing this work: “The money we raise is so important to so many people. It’s an honour to contribute to such a meaningful cause, and I’m committed to helping us continue to raise money and reach our next target.”

Prime Appointments is a leading independent recruitment agency specialising in six divisions, Accountancy and Finance, Commercial & Office, Food & Beverage, Health & Social Care, Technical & Engineering and Industrial & Warehouse. Founded in 1992 and based in Witham, Essex & Bury St Edmunds Suffolk the company is dedicated to connecting businesses with top talent while maintaining a focus on integrity, quality, and community.