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Radfield Home Care Shortlisted For Two British Franchise Awards



Radfield Home Care has been named a finalist in two categories at the 2026 BFA HSBC UK British Franchise Awards.


The home care franchise is in the running for Franchisor of the Year - Expanding and Franchise Support, reflecting the growth of its UK network and the investment made in helping franchise partners build stronger businesses.


Founded by siblings Dr Hannah MacKechnie and Alex Green, Radfield has grown to 36 offices, supporting more than 1,100 clients and employing 840 care professionals. Network turnover has more than doubled from £10.3m in 2022 to £24.7m in 2025.


Radfield’s double shortlisting is underpinned by its ASCENT Pathway, which provides commercial and operational support at each stage of a franchise partner’s development. The company was also recognised in both 2022 and 2025, receiving the Princess Royal Training Award for its support of franchisees. Its collaborative approach and robust process have led to every Radfield office inspected by the Care Quality Commission being rated Good or Outstanding, with 33% holding an overall Outstanding rating.


Alex Green, co-founder and CEO of Radfield Home Care, said:

“Being shortlisted in both categories shows how far the network has come. Growth and support have to go together. Opening more offices means little unless franchise partners are building strong businesses, creating local jobs and delivering consistent care."

“When we won Emerging Franchisor of the Year in 2019, we were still putting much of the structure behind the network in place. Since then, our franchise partners and national office team have worked hard to build a model that gives each business the support it needs at every stage.”


Julie Scott, owner of Radfield Home Care Chester & Ellesmere Port, grew turnover from £760,000 in 2024 to £1.1m in 2025, an increase of 44%. She said:

“The support from Radfield’s national office has developed with the business. In the earlier stages, we needed help with building local demand and putting the right systems in place. As we have grown, the conversations have moved towards performance, team structure and where we go next."

“The team understands where we are and will challenge us on what needs to improve. That has helped us grow without losing sight of the quality of care we provide.”


Radfield has received four consecutive five-star franchisee satisfaction ratings from WorkBuzz. Staff turnover across the network is 14%, compared to a sector average of 29%. Additionally, 95% of clients surveyed in 2025 said they would recommend the company.


It was also awarded the Gold award for Most Outstanding National Home Care Group and Franchise Network at the 2026 Home Care Awards. The BFA HSBC UK British Franchise Awards will be announced at Telford International Centre on 12 November 2026.

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Individuals across Scotland will soon be able to gain recognised professional development credits through Business Gateway’s popular webinars, delivered by digital training consultancy provider NSDesign and business skills trainer and consultancy CJM Lumina.


From 1 May 2026, every national Business Gateway webinar will be fully accredited by The CPD Group, giving attendees the opportunity to earn certified Continuing Professional Development (CPD) hours at no cost.


The move marks a significant step forward for Business Gateway’s training programme, which supports thousands of start-ups and SMEs across Scotland each year with practical, expert-led advice on topics such as bookkeeping, HR, digital marketing, SEO, AI adoption and social media.


CPD accreditation is widely recognised by professional bodies and employers as a benchmark for quality learning. To achieve accreditation, the Business Gateway webinars have been independently assessed to ensure they meet strict standards for relevance, structure and delivery.


Attendees will now receive two hours of certified CPD credit for each live session, along with a personalised certificate that can be used for professional records, compliance requirements or skills development tracking.


Rebecca Lloyd, Accreditation and Compliance Manager at The CPD Group, said:

“We’ve been genuinely impressed by the quality and value of the Business Gateway webinars, and we’re proud to be the CPD accreditation partner for such excellent provision. True, impactful learning isn’t always delivered in a traditional classroom, and this is a perfect example of that.”

The process for attendees remains straightforward. After joining a live webinar, participants can scan a QR code or follow a link shared during the session to instantly download their CPD certificate.


Each certificate includes the learning hours, session topic and date, alongside official accreditation marks and Business Gateway branding.


While the accreditation introduces an added benefit, the core offering remains unchanged. Business Gateway will continue to deliver its established programme of free, expert-led webinars designed to help Scottish businesses grow, adapt and compete.


With demand for flexible, high-quality training continuing to rise, the new CPD accreditation ensures Business Gateway’s digital learning offer stands out as both accessible and professionally recognised.

All national webinars delivered from May onwards will carry CPD accreditation. Existing bookings will automatically qualify.


Upcoming sessions are available to book via the Business Gateway website here.


Photo credit - Alastair Ferrier



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