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Independent Insurance Broker Opens Harrogate Base



Family and employee owned insurance firm, TL Dallas, is expanding its footprint in North Yorkshire with a new presence in Harrogate, as the Yorkshire-headquartered firm continues to invest in regional growth.


The long-established insurance broking, risk management and financial services group will operate from premises at 36 Victoria Avenue, placing its team in the centre of Harrogate’s professional and commercial district and strengthening its service offering to both private and business clients across the town and surrounding areas.


The move forms part of the firm’s wider strategy to build on sustained organic growth, whilst maintaining its position as one of the UK’s largest independent insurance brokers.


Caroline Pullich, group head of private clients at TL Dallas, will lead the firm’s high-net-worth client offering from the new Harrogate base, working alongside corporate account executive, James Bright, who will focus on supporting commercial clients across the region. Caroline said:

“Our expansion reflects both growing demand from existing clients and the company’s commitment to strengthening its presence in North Yorkshire. Harrogate has a vibrant professional and business community, and we have been working with clients here for decades. Establishing a dedicated presence at 36 Victoria Avenue allows us to build on those relationships, whilst also meeting new clients locally."

“We see this as an important step in our continued investment for growth. TL Dallas has always focused on providing clear, independent advice and personal service, and having a base in Harrogate means we can be even closer to the people and businesses we support.” James added:

“The town’s diverse economy made it a natural location for our next stage of development. Harrogate is home to a broad range of successful businesses, from professional services to healthcare and hospitality. Having a base in the town gives us an excellent platform to support both established organisations and growing companies with their insurance and risk management needs.”

TL Dallas already works with a number of firms in the area, including healthcare provider Vida Healthcare and Harrogate-based Haddletons Solicitors. To mark the move, the firm has become a corporate patron of the Harrogate International Festival, which is celebrating its 60th anniversary this year.


James Rycroft, Managing Director of Vida Healthcare, said:

“TL Dallas has provided us with consistent, transparent and clear insurance advice over many years. A trusting partnership was established from day one and combines value for money alongside the cover we need, which in turn gives us peace of mind.”

Over the past five years, TL Dallas has expanded significantly acquiring a 40-strong team in Inverness, Elgin, and Orkney, which is now known as Nord Dallas and Caledonia Dallas respectively; launching specialist offices in Lincolnshire under the Dallas Scott Davey brand and North Yorkshire under the Dallas Wilding Drew brand; as well as opening a commercial and agricultural office in Cockermouth, Cumbria.


Founded in 1919, TL Dallas employs more than 235 people across 15 offices throughout the UK and remains a fully independent, fourth-generation family and employee owned insurance and financial services group.


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  • Apr 22, 2025
  • 3 min read

There was fire on the grill and a buzz in the air as The White Hart, Whitchurch, welcomed back landlord Nick Panterlis with a proper South African braai—complete with sizzling steak, traditional boerewors, droëwors, and chilled cans of Arkell’s Malthouse Craft Lager.


The event, held on Wednesday 16th April, marked not just Nick’s return, but also the official launch of Arkell’s best-selling lager in cans for the very first time—perfectly timed for Indie Beer Week.


It was a welcome homecoming for Nick, who has returned to manage The White Hart after spending time back in his native South Africa. Nick, who began his Arkell’s hospitality journey at The White Hart in 2017, was warmly welcomed back by locals, with many long-time customers turning out for an evening of food, drink and community spirit. Originally from South Africa, Nick grew up helping out in his family’s bakery business, where his love of food and service first took root.


Julie Moss, Managed House Controller at Arkell’s Brewery, said:

“It’s fantastic to have Nick back at The White Hart. He brings real warmth and personality to the pub, and the connection he has with the community here is something special. Seeing him back behind the bar—and the BBQ—felt like a proper homecoming.”

The evening also marked the official launch of Malthouse Craft Lager in cans—an exciting new chapter for one of Arkell’s most popular and awarded beers. Known for its crisp, refreshing character and brewed with local barley and Saaz hops, Malthouse (4.2% ABV) is now available in a can format for the very first time. Unlike many lagers, Arkell’s slow-ferment Malthouse for up to a month, creating a softer, cleaner flavour with a satisfying fullness in the mouth. After this, rather than pasteurising and cooking the aromas, they gently triple micro filter the beer to lock in the thirst-quenching flavour.


Alex Arkell, Head Brewer at Arkell’s, said:

“We’re really proud of Malthouse—it’s one of our flagship beers, and it’s fantastic to see it go into cans. The flavour holds up beautifully, and it’s a perfect beer for moments just like this—chilled, outdoors, shared with good people. What makes this launch extra special is that it coincides with Indie Beer Week, which shines a light on the independent breweries up and down the country who are committed to making great beer, by hand, with real care. That’s what we’re all about.”

The cans proudly bear the INDIE BEER mark—a symbol of quality and independence that beer lovers can trust. This is the first Arkell’s product to highlight Indie Beer, but as new bottling runs take place all Arkell’s bottled beers will also highlight the campaign.


The launch event was held during the nationwide Indie Beer Week (11–20 April), a campaign led by SIBA (Society of Independent Brewers) which aims to make the INDIE BEER mark the recognisable standard for high quality craft and cask beer, brewed across the UK, by truly independent breweries. Independent beer is handmade by real people who truly care about the quality and flavour of the beer they are producing. By choosing independent beer you're not only getting a great tasting pint, but supporting local business, protecting pubs, and making a more sustainable choice.


With pub locals able to meet the sixth-generation family brewer, Alex Arkell, at the launch, there was a perfect mix of warm food, cold beer and community spirit, which set the tone for a week all about showcasing what makes small, passionate breweries so special.


While The White Hart serves Malthouse on keg day-to-day, the can launch made for a fitting celebration—and the BBQ setting was perfect for cracking open something cold and refreshing.






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