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Radfield Home Care Shortlisted For Two British Franchise Awards



Radfield Home Care has been named a finalist in two categories at the 2026 BFA HSBC UK British Franchise Awards.


The home care franchise is in the running for Franchisor of the Year - Expanding and Franchise Support, reflecting the growth of its UK network and the investment made in helping franchise partners build stronger businesses.


Founded by siblings Dr Hannah MacKechnie and Alex Green, Radfield has grown to 36 offices, supporting more than 1,100 clients and employing 840 care professionals. Network turnover has more than doubled from £10.3m in 2022 to £24.7m in 2025.


Radfield’s double shortlisting is underpinned by its ASCENT Pathway, which provides commercial and operational support at each stage of a franchise partner’s development. The company was also recognised in both 2022 and 2025, receiving the Princess Royal Training Award for its support of franchisees. Its collaborative approach and robust process have led to every Radfield office inspected by the Care Quality Commission being rated Good or Outstanding, with 33% holding an overall Outstanding rating.


Alex Green, co-founder and CEO of Radfield Home Care, said:

“Being shortlisted in both categories shows how far the network has come. Growth and support have to go together. Opening more offices means little unless franchise partners are building strong businesses, creating local jobs and delivering consistent care."

“When we won Emerging Franchisor of the Year in 2019, we were still putting much of the structure behind the network in place. Since then, our franchise partners and national office team have worked hard to build a model that gives each business the support it needs at every stage.”


Julie Scott, owner of Radfield Home Care Chester & Ellesmere Port, grew turnover from £760,000 in 2024 to £1.1m in 2025, an increase of 44%. She said:

“The support from Radfield’s national office has developed with the business. In the earlier stages, we needed help with building local demand and putting the right systems in place. As we have grown, the conversations have moved towards performance, team structure and where we go next."

“The team understands where we are and will challenge us on what needs to improve. That has helped us grow without losing sight of the quality of care we provide.”


Radfield has received four consecutive five-star franchisee satisfaction ratings from WorkBuzz. Staff turnover across the network is 14%, compared to a sector average of 29%. Additionally, 95% of clients surveyed in 2025 said they would recommend the company.


It was also awarded the Gold award for Most Outstanding National Home Care Group and Franchise Network at the 2026 Home Care Awards. The BFA HSBC UK British Franchise Awards will be announced at Telford International Centre on 12 November 2026.

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  • Jun 6, 2025
  • 3 min read

Tech-averse Britons are being told they can solve the most common technology problems themselves.


Cloud experts are advising Brits on some of the most common tech problems they experience and how they can solve them at home without the help of a professional.


When experiencing frustrating tech issues, the experts say to look into at-home solutions before rushing out to buy a replacement. Often, the most common issues have a quick fix, whether it be for slow Wi-Fi, sluggish devices or overheating.


Juliet Moran from TelephoneSystems.Cloud said: “We want to help technologically challenged Britons to understand how to fix their tech problems without having to contact anyone else.


“If you are experiencing issues with freezing or your device is being very sluggish, it is definitely not time to go out and get a new laptop. Instead, there are a few at-home remedies which should get you back online."


“Overheating and slow Wi-Fi can also be fixed by just a few simple steps, and there are ways to prevent these issues from recurring.”


Here are some of the most common home tech problems and how to fix them:


Sluggish Devices

If your computer keeps freezing or seems sluggish, there are simple steps that can help get you up and running again. One reason for the issues could be full storage. Get rid of any unused or unimportant files that could be clogging up your device, and consider moving some photos or videos from your device into online storage. When deleting anything on your device, empty the recycle bin. It may be that you have too many programmes running at once and this is causing your device to overwork and become sluggish.

Simply go through and close any unused programmes and see how that impacts your experience.


Dodgy Wi-FI Connection

If your devices are seemingly refusing to connect to Wi-Fi, it could be due to a weak signal or faulty router. If restarting your router and device doesn’t fix the issue, you may be too far away from your router.


Try moving closer and see if the connection gets any stronger. Thick walls and floors can actually block your Wi-Fi signal and cause slow speeds, so minimizing these barriers can be a solution. Otherwise, the efficiency of your router will affect your internet speeds, and the age of the router definitely plays a part in this. The Wi-Fi technology that routers use have been upgraded recently, so with Mesh, you can get higher speed Wi-Fi that can handle more traffic than before.


Deleting By Accident

Have you accidentally deleted something and can’t figure out how to get it back? This is a common tech problem but can be sorted with no stress. Often, deleted files will go into your device’s recycle bin (or ‘trash’ on Mac products), which you can use to access and reinstate lost files.


Some programmes, like Microsoft, will have a recovery feature which automatically saves copies of your files, meaning you should be able to recover a previous version of any deleted or lost file.


Vulnerable Information And Data

Data security is a common tech issue for Britons, and taking measures to protect your vulnerable information is crucial. There are security measures you can put in place, like two-step verification, which is a security measure requiring a second step to log into an account. You may already use it for banking apps with face recognition or a fingerprint scan. This provides an extra layer of security and makes it harder for the hackers to access your data.


Back up your data regularly and if you are hit by a virus or infected by malware, you’ll be able to retrieve all lost data. The easiest way to back up devices is on cloud storage.


Device Overheating

Whilst an overheating device may not stop you from working on what you need to, it can be concerning. Whilst you can still use your device while overheating, it could cause your device to shut down without warning.


To avoid overheating, keep your device on a cool, flat surface to stop anything from blocking the fan. During the warmer months, keeping your device out of the sun can also help, as sun exposure can make your device more susceptible to overheating. Regular cleaning can also help keep your device cool, as overheating is often caused by dust getting into your device.

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