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Perthshire Food & Drink Business Strengthens Team With Business Gateway



A Perthshire-based food and drink training business has strengthened its internal operations and embraced new digital tools after receiving tailored growth support from Business Gateway.


Craft Skills Scotland, operational for over 50 years, is a specialist training provider delivering on-the-job training and Modern Apprenticeships (MAs) including Scottish Vocational Qualifications (SVQs) to employees across the food and drink industry – including cafes and restaurants, farm shops, butchers, breweries, distilleries and even ice cream parlours.


The organisation was previously known as Scottish Meat Training.


The organisation supports learners to work towards Level 2 and Level 3 qualifications, helping businesses raise standards, improve food safety and build a skilled, confident workforce. Its programmes focus on equipping people with the confidence, knowledge and practical ability needed to succeed in a fast-moving and highly regulated sector.


All MAs delivered through Craft Skills Scotland are available to all age groups and abilities including new and existing staff, helping employers invest in staff development without them leaving the workplace. As a growing business, Craft Skills Scotland was keen to take a step back and review how it operated internally to ensure it was well positioned for future growth.


Working with Business Gateway, the business received one-to-one support from adviser Andrew Webster, alongside access to a Skills for Growth analysis. This process focused on understanding staff strengths, identifying development opportunities and ensuring the whole team had a voice in shaping the business’s future.


The team was keen to diversify after previously having a focus on butchers. Business Gateway supported them with opportunities to grow the business by introducing them to other industries and supporting the growth.


Alongside this, Craft Skills Scotland accessed specialist marketing and social media support, as well as signposting to external digital training, including courses on tools such as ChatGPT. Thanks to Business Gateway, the team is welcoming two marketing interns in January who will help share the business more widely.


The business was also introduced to wider funding opportunities, including the Tay Cities Fund, opening up new ideas and potential routes for development.


The impact has been wide-ranging. By listening more closely to staff and using their experience to inform decision-making, the business has made practical improvements to how it works day to day, from rethinking how meeting spaces are used, to creating stronger, more consistent social media content using tools like Canva. The team has also begun using digital tools to support everyday tasks, improving efficiency and confidence across the business.


Claire Simpson, Training Manager at Craft Skills Scotland, said:


“The support from Business Gateway has been incredibly valuable. The Skills for Growth work helped us better understand our team and how we can use everyone’s strengths more effectively. It’s encouraged a more collaborative approach and given us the confidence to make changes that will benefit the business in the long term."


"The team also helped us move into different industries and diversify a 50 year old business, which has been a fantastic success and allowed us to provide more training opportunities. We now have the tools, insight and confidence to keep building on this work as demand for our training continues to grow.”


Andrew Webster, Business Gateway adviser, said:

“Craft Skills Scotland provides an essential service to Scotland’s food and drink industry, supporting both businesses and employees to develop the skills they need to succeed. Claire and her team have been very open to new ideas and have engaged fully with the support available. It’s been great to see how that’s translated into practical improvements that will support the future growth of the business.”

To find out more about Business Gateway and how they can help your business grow and succeed, visit here.

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  • Writer: Paul Andrews
    Paul Andrews
  • Nov 27, 2023
  • 2 min read

The Honours of Scotland – the oldest crown jewels in Britain and among the oldest in Europe – have collectively returned to display at Edinburgh Castle after undergoing the most significant conservation work in their history.


The Honours, which consist of the Crown, Sceptre, and Sword of State, have held profound historical significance in Scotland for centuries. They were first used together at the coronation of Mary, Queen of Scots, in 1543, and the Crown and Sceptre were presented to King Charles III at the National Service of Thanksgiving and Dedication at St Giles’ Cathedral in Edinburgh earlier this year.


Using a delicate touch and fine instruments, experts from Historic Environment Scotland (HES) cleaned the Honours to reduce tarnish and remove build-up of dust and grease. Though the Honours are made of enduring materials, their age and historic use has made them very fragile, and much of the cleaning process took place under a microscope to monitor any potential changes in their condition. The project took place over several months, with individual items taken off display at scheduled points as part of the programme.


Reed Hudson, Senior Metals Conservator at HES who led the conservation work, said: “The Honours of Scotland are unique among the HES Collections, and we want to ensure they always look their best when visitors come from near and far to see them. We undertake regular cleaning and condition checking of the Honours, but this project marks the first time they have undergone such significant conservation work in their long history."


“It’s very rare that conservators can focus on just one project in this way and being able to spend this much time with the Honours has been a once in a lifetime experience. It has allowed me to really enjoy small details that I might have missed otherwise, like the figures of the saints engraved on the blade of the sword, or the beautiful floral motifs incorporated into the designs of the sceptre and scabbard."


"We are continually developing our methods of analysis and care to ensure that we are safeguarding our national treasures in the best possible way. This project has allowed us to learn more about the Honours and their history, and we hope to share our findings in the new year. Luckily, visitors don't need to wait that long to see the Honours again as they are now back on display together!"


Whilst conserving the Honours, the team also conducted analysis through a range of techniques, including X-radiography, portable X-Ray Fluorescence, and optical microscopy. This scientific analysis has revealed some intriguing new details about the Crown, showing that several gem settings on the Crown have been affixed with different kinds of pins throughout its long life. X-radiography will help identify the metals of which these pins were made, which will aid in the understanding of when these repairs took place. The conserved Honours have also been digitally scanned to ensure that online documentation of these important objects is as comprehensive as possible.


This dedicated work has been undertaken to ensure the Honours can continue to play an active role in Scottish ceremonial events for many years to come and can continue to charm visitors, who can book their tickets to Edinburgh Castle to view the Honours of Scotland now.

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