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Independent Insurance Broker Opens Harrogate Base



Family and employee owned insurance firm, TL Dallas, is expanding its footprint in North Yorkshire with a new presence in Harrogate, as the Yorkshire-headquartered firm continues to invest in regional growth.


The long-established insurance broking, risk management and financial services group will operate from premises at 36 Victoria Avenue, placing its team in the centre of Harrogate’s professional and commercial district and strengthening its service offering to both private and business clients across the town and surrounding areas.


The move forms part of the firm’s wider strategy to build on sustained organic growth, whilst maintaining its position as one of the UK’s largest independent insurance brokers.


Caroline Pullich, group head of private clients at TL Dallas, will lead the firm’s high-net-worth client offering from the new Harrogate base, working alongside corporate account executive, James Bright, who will focus on supporting commercial clients across the region. Caroline said:

“Our expansion reflects both growing demand from existing clients and the company’s commitment to strengthening its presence in North Yorkshire. Harrogate has a vibrant professional and business community, and we have been working with clients here for decades. Establishing a dedicated presence at 36 Victoria Avenue allows us to build on those relationships, whilst also meeting new clients locally."

“We see this as an important step in our continued investment for growth. TL Dallas has always focused on providing clear, independent advice and personal service, and having a base in Harrogate means we can be even closer to the people and businesses we support.” James added:

“The town’s diverse economy made it a natural location for our next stage of development. Harrogate is home to a broad range of successful businesses, from professional services to healthcare and hospitality. Having a base in the town gives us an excellent platform to support both established organisations and growing companies with their insurance and risk management needs.”

TL Dallas already works with a number of firms in the area, including healthcare provider Vida Healthcare and Harrogate-based Haddletons Solicitors. To mark the move, the firm has become a corporate patron of the Harrogate International Festival, which is celebrating its 60th anniversary this year.


James Rycroft, Managing Director of Vida Healthcare, said:

“TL Dallas has provided us with consistent, transparent and clear insurance advice over many years. A trusting partnership was established from day one and combines value for money alongside the cover we need, which in turn gives us peace of mind.”

Over the past five years, TL Dallas has expanded significantly acquiring a 40-strong team in Inverness, Elgin, and Orkney, which is now known as Nord Dallas and Caledonia Dallas respectively; launching specialist offices in Lincolnshire under the Dallas Scott Davey brand and North Yorkshire under the Dallas Wilding Drew brand; as well as opening a commercial and agricultural office in Cockermouth, Cumbria.


Founded in 1919, TL Dallas employs more than 235 people across 15 offices throughout the UK and remains a fully independent, fourth-generation family and employee owned insurance and financial services group.


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  • Dec 31, 2024
  • 2 min read

As the New Year approaches and many people consider resolutions, psychology experts at the University of Dundee have shown that overcoming cravings and minor setbacks are all part of the journey of changing behaviours.


Researchers from the School of Humanities, Social Science and Law (HSSL) carried out a seven-month study following a group of people changing from carnivorous to vegetarian or vegan diets.


Throughout the study researchers tracked participants’ cravings and occasions where meat had been eaten, and found that the number and strength of these cravings gradually reduced over time.


They also found that people used several mental strategies to deliberately avoid acting on their cravings, including removing themselves from triggering environments.


Dr Blair Saunders, a Senior Lecturer in Psychology who led the study, said, “Once people develop strong habits to behave in a certain way, we used to think they wouldn’t need more deliberate self-regulation methods."


“But we now know that this is only the case for simple behaviours, those that are pretty quick to do and involve a one-step decision, like brushing your teeth."


“More complex behaviours which are multistage and take a long time to execute, or require multiple stages of decision making, need a combination of habitual factors and more deliberate strategies.”

Dr Saunders explained that developing a strong habit for one replacement behaviour, in this case eating vegetarian or vegan food, might not be sufficient to overcome cravings to eat meat because this old behaviour is also very strongly engrained.


“Even after we have developed a good habit, we still seem to need a range of strategies to overcome unexpected cravings,” Dr Saunders says.


“There are a range of strategies which could be used. Try changing the situation, moving away from the place or thing that is triggering, distracting yourself to reduce the craving, or thinking again about your reasons and motives for the change.”


The data from the study showed a continual month-on-month decrease in cravings and lapses over the seven-month period and a significant reduction when month seven was compared to the first month.


This highlights that behaviour change takes time, and that initial lapses during one-month challenges, such as Veganuary, are normal and should not be viewed as a sign to give up.


“The most important thing is not to see the craving, or even minor setbacks, as a sign of failure,” Dr Saunders adds.


“These setbacks happen and over time they will become less frequent and easier to overcome – they are not a reason to fall back into an old habit.”

A paper Food cravings are associated with increased self-regulation, even in the face of strong instigation habits: A longitudinal study of the 'transition to plant-based eating’ has been published in the journal Applied Psychology Health and Wellbeing.

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