top of page

Two-Thirds Of UK Businesses Unprepared To Handle Staff Wellbeing Concerns


The number of employees voicing wellbeing concerns is on the rise, but a significant number of organisations and managers are ill-prepared to address them, according to new research from Mintago.


Key Findings:

  • 87% of managers have been approached by an employee in the past 12 months to discuss concerns relating to their wellbeing

  • Mental health (48%), job satisfaction (43%) and financial wellbeing (40%) the most common issues raised

  • Just 33% say their organisation has a clear process in place for handling concerns

  • 47% of managers uncomfortable discussing financial wellbeing issues

The fintech startup surveyed 503 senior managers within UK-based organisations (public and private sector). This revealed that an overwhelming majority (87%) have been approached by an employee in the past 12 months to discuss concerns relating to their wellbeing.


Following mental health (48%) and job satisfaction (43%), financial wellbeing (40%) emerged as the third most prevalent concern that employees spoke to their managers about.


Of those who had discussed financial wellbeing issues with employees, 68% of managers cited the cost-of-living crisis (68%) as the predominant source of concern. This was followed by requests for a pay rise (50%), keeping up with rental or mortgage payments (46%) and worries about debt (43%).


Despite financial wellbeing issues being so common, Mintago’s research found that a third (33%) of organisations do not have a clear process in place for handling employees’ wellbeing concerns.


Furthermore, almost half (47%) of managers say that, on a personal level, they are uncomfortable handling their colleague's financial wellbeing concerns.


Chieu Cao, CEO of Mintago, said: “We should not be surprised to see financial wellbeing concerns on the rise – the cost-of-living crisis has been an assault on people’s finances, and money worries are naturally very common. Yet these findings act as a stark wake-up call regarding the dearth of support structures within many workplaces, and it's crucial that organisations of all sizes and sectors take note."


“Almost nine in ten managers across the UK have had an employee come to them with wellbeing issues, with financial wellbeing one of the most common. However, a lack of support structures and meaningful solutions are harming both managers and their staff, and this must be addressed."


“Ignoring or downplaying these concerns – no matter how uncomfortable they may be to talk about – risks not only the health and happiness of employees, but also the overall productivity and success of an organisation in the long run. It’s time for leaders to build a culture that allows their workforce to raise concerns with confidence, and then back this up with robust tools that deliver support in the areas employees most need it.”

Most Read

Retired Firefighter Digs Deep For Poppy Appeal With JCB Badge

Retired Firefighter Digs Deep For Poppy Appeal With JCB Badge

A retired Staffordshire firefighter is digging deep for the Poppy Appeal — by launching a JCB-themed badge to raise vital funds.

Shropshire School Nominated For Prestigious ARC Award

Shropshire School Nominated For Prestigious ARC Award

Access School, based at Holbrook Villa Farm, Harmer Hill, Shrewsbury, has been shortlisted for the prestigious Midlands Region ARC Alex Timpson Award in recognition of its work with in helping pupils adapt and learn to their educational setting, particularly those children who may have suffered trauma earlier in their life.

31st Edition Of Big Shots Raises £30,000 For Industry Charity

31st Edition Of Big Shots Raises £30,000 For Industry Charity

The 31st edition of Big Shots, The Furniture Makers’ Company’s annual clay pigeon shooting fundraiser, raised an impressive £30,000 to support people working in the furnishing industry.

Categories

  • Oct 30, 2023
  • 2 min read

The number of employees voicing wellbeing concerns is on the rise, but a significant number of organisations and managers are ill-prepared to address them, according to new research from Mintago.


Key Findings:

  • 87% of managers have been approached by an employee in the past 12 months to discuss concerns relating to their wellbeing

  • Mental health (48%), job satisfaction (43%) and financial wellbeing (40%) the most common issues raised

  • Just 33% say their organisation has a clear process in place for handling concerns

  • 47% of managers uncomfortable discussing financial wellbeing issues

The fintech startup surveyed 503 senior managers within UK-based organisations (public and private sector). This revealed that an overwhelming majority (87%) have been approached by an employee in the past 12 months to discuss concerns relating to their wellbeing.


Following mental health (48%) and job satisfaction (43%), financial wellbeing (40%) emerged as the third most prevalent concern that employees spoke to their managers about.


Of those who had discussed financial wellbeing issues with employees, 68% of managers cited the cost-of-living crisis (68%) as the predominant source of concern. This was followed by requests for a pay rise (50%), keeping up with rental or mortgage payments (46%) and worries about debt (43%).


Despite financial wellbeing issues being so common, Mintago’s research found that a third (33%) of organisations do not have a clear process in place for handling employees’ wellbeing concerns.


Furthermore, almost half (47%) of managers say that, on a personal level, they are uncomfortable handling their colleague's financial wellbeing concerns.


Chieu Cao, CEO of Mintago, said: “We should not be surprised to see financial wellbeing concerns on the rise – the cost-of-living crisis has been an assault on people’s finances, and money worries are naturally very common. Yet these findings act as a stark wake-up call regarding the dearth of support structures within many workplaces, and it's crucial that organisations of all sizes and sectors take note."


“Almost nine in ten managers across the UK have had an employee come to them with wellbeing issues, with financial wellbeing one of the most common. However, a lack of support structures and meaningful solutions are harming both managers and their staff, and this must be addressed."


“Ignoring or downplaying these concerns – no matter how uncomfortable they may be to talk about – risks not only the health and happiness of employees, but also the overall productivity and success of an organisation in the long run. It’s time for leaders to build a culture that allows their workforce to raise concerns with confidence, and then back this up with robust tools that deliver support in the areas employees most need it.”

Most Read

Retired Firefighter Digs Deep For Poppy Appeal With JCB Badge

Retired Firefighter Digs Deep For Poppy Appeal With JCB Badge

A retired Staffordshire firefighter is digging deep for the Poppy Appeal — by launching a JCB-themed badge to raise vital funds.

Shropshire School Nominated For Prestigious ARC Award

Shropshire School Nominated For Prestigious ARC Award

Access School, based at Holbrook Villa Farm, Harmer Hill, Shrewsbury, has been shortlisted for the prestigious Midlands Region ARC Alex Timpson Award in recognition of its work with in helping pupils adapt and learn to their educational setting, particularly those children who may have suffered trauma earlier in their life.

31st Edition Of Big Shots Raises £30,000 For Industry Charity

31st Edition Of Big Shots Raises £30,000 For Industry Charity

The 31st edition of Big Shots, The Furniture Makers’ Company’s annual clay pigeon shooting fundraiser, raised an impressive £30,000 to support people working in the furnishing industry.

Categories

Edinburgh Football Fashion Brand Targets Growth

Edinburgh Football Fashion Brand Targets Growth

Edinburgh-based football apparel brand Universal Language has credited Business Gateway support with reshaping its commercial foundations as it prepares for its busiest period of trading since launching in December 2024.

St Austell Brewery Charity Golf Day Raises £10,000

St Austell Brewery Charity Golf Day Raises £10,000

St Austell Brewery has raised £10,000 following a successful charity golf day attended by customers, suppliers and partners from across the South West.

Business-Led ‘Road Map’ Launched To Boost Hampshire’s Workplace

Business-Led ‘Road Map’ Launched To Boost Hampshire’s Workplace

A three-year, business-led ‘road map’ has been launched to narrow skills gaps in the workplace, spotlight training opportunities including for NEETs and boost Hampshire’s regional economy.

Recent Posts

bottom of page