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Independent Insurance Broker Opens Harrogate Base



Family and employee owned insurance firm, TL Dallas, is expanding its footprint in North Yorkshire with a new presence in Harrogate, as the Yorkshire-headquartered firm continues to invest in regional growth.


The long-established insurance broking, risk management and financial services group will operate from premises at 36 Victoria Avenue, placing its team in the centre of Harrogate’s professional and commercial district and strengthening its service offering to both private and business clients across the town and surrounding areas.


The move forms part of the firm’s wider strategy to build on sustained organic growth, whilst maintaining its position as one of the UK’s largest independent insurance brokers.


Caroline Pullich, group head of private clients at TL Dallas, will lead the firm’s high-net-worth client offering from the new Harrogate base, working alongside corporate account executive, James Bright, who will focus on supporting commercial clients across the region. Caroline said:

“Our expansion reflects both growing demand from existing clients and the company’s commitment to strengthening its presence in North Yorkshire. Harrogate has a vibrant professional and business community, and we have been working with clients here for decades. Establishing a dedicated presence at 36 Victoria Avenue allows us to build on those relationships, whilst also meeting new clients locally."

“We see this as an important step in our continued investment for growth. TL Dallas has always focused on providing clear, independent advice and personal service, and having a base in Harrogate means we can be even closer to the people and businesses we support.” James added:

“The town’s diverse economy made it a natural location for our next stage of development. Harrogate is home to a broad range of successful businesses, from professional services to healthcare and hospitality. Having a base in the town gives us an excellent platform to support both established organisations and growing companies with their insurance and risk management needs.”

TL Dallas already works with a number of firms in the area, including healthcare provider Vida Healthcare and Harrogate-based Haddletons Solicitors. To mark the move, the firm has become a corporate patron of the Harrogate International Festival, which is celebrating its 60th anniversary this year.


James Rycroft, Managing Director of Vida Healthcare, said:

“TL Dallas has provided us with consistent, transparent and clear insurance advice over many years. A trusting partnership was established from day one and combines value for money alongside the cover we need, which in turn gives us peace of mind.”

Over the past five years, TL Dallas has expanded significantly acquiring a 40-strong team in Inverness, Elgin, and Orkney, which is now known as Nord Dallas and Caledonia Dallas respectively; launching specialist offices in Lincolnshire under the Dallas Scott Davey brand and North Yorkshire under the Dallas Wilding Drew brand; as well as opening a commercial and agricultural office in Cockermouth, Cumbria.


Founded in 1919, TL Dallas employs more than 235 people across 15 offices throughout the UK and remains a fully independent, fourth-generation family and employee owned insurance and financial services group.


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The Keyhole Heart Clinic expands to The Park Hospital — led by University of Nottingham graduate and national Entrepreneur of the Year, Dr Inder Birdi.


Patients across the Midlands can now access world-class keyhole heart surgery closer to home, after The Keyhole Heart Clinic officially launched its regional base at The Park Hospital, Nottingham.


The milestone was marked by the successful completion of a minimally invasive aortic valve replacement, carried out by Dr Inder Birdi and the hospital’s cardiac team, the first of many advanced procedures planned for the region.


Learning that one needs open-heart surgery can be a daunting prospect, not least because it traditionally involves splitting the breastbone and a lengthy recovery period.


Dr Inder Birdi and his team at The Keyhole Heart Clinic have spent more than 20 years developing and performing keyhole techniques that avoid this entirely. Instead of opening the chest, surgeons work through small incisions between the ribs, meaning less pain, a lower risk of infection, and recovery measured in days rather than months.


For Dr Birdi, who trained at the University of Nottingham, the launch represents a proud homecoming.

“This moment means a great deal to me personally,” said Dr Birdi. “I began my medical journey here in Nottingham, so to return and introduce these pioneering keyhole techniques with such a skilled local team feels incredibly special.”

Dr Birdi, who was recently named UK Entrepreneur of the Year at Entrepreneurs Circle’s National Entrepreneurs Awards, founded The Keyhole Heart Clinic in London to make advanced, minimally invasive heart surgery more accessible to patients across the UK.

“Scaling excellence means stepping back and letting great teams step forward,” Dr Birdi added. “True growth — in medicine or any field — comes from trust, systems, and shared values that allow excellence to happen everywhere, not just in one place. That begins here in Nottingham but this is just the start.”

Over the next 12 months, the partnership at The Park Hospital will expand to offer the full range of keyhole heart procedures, ensuring patients across the Midlands can benefit from the latest innovations in cardiac care without needing to travel to London.

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