A family-run independent pet shop has opened in Aberdeen after the business owner accessed expert support and signposting to funding from Business Gateway.

Based in Haudagain Retail Park, Pets & Care offers a wide variety of live animals, pet supplies and services, ranging from food and treats to toys and grooming products. The shop also offers a range of natural food and treats, including raw products. Its team of staff are experienced pet care experts and are all on hand to help answer any questions for first-time pet owners or seasoned professionals.

The shop, which officially opened in November, is owned by husband-and-wife team, Otto and Agnes Varga. Originally from Hungary, Otto and Agnes moved to Scotland over 9 years ago.

With over 20 years of experience in charge of pet stores in Hungary, and as a former employee of the UK’s leading pet care business, Otto spotted a gap in the market to open his own shop in Aberdeen and approached Business Gateway for support.

Otto and Agnes accessed a suite of Business Gateway’s start-up services, including one-to-one support from a dedicated business adviser, as well as advice on their business plan, marketing, and HR. The couple also received advice on managing financial projections and cashflow.

Business Gateway was also able to signpost the duo to funding from ABZ Works, which was essential to help purchase the necessary equipment to open their shop to the public.

Looking to the future, the couple now have plans to increase the number of live animals they have for sale and are looking to incorporate the sale of fish.

Otto Varga, Owner, Pets & Care Ltd, said:

“It was always my dream to open my own pet store. We spotted a gap in the market after noticing a real lack of independently owned pet shops in Aberdeen. I wanted to give customers a one-stop-shop experience in Aberdeen where they can purchase all of their accessories, toys and food."

“Although I have lots of experience in the sector, I had never run my own business, so the support I’ve received from Business Gateway has been invaluable. I can’t thank our adviser enough.”

Keith Smith, Business Gateway adviser, said:

“I met with Otto before Pets & Care opened to discuss his business plan and have kept in regular contact with him over the last six months. It’s been really rewarding for me to see his business idea become a reality."

“I look forward to continuing to work together in the months ahead as the business begins providing new lines of products.”