Dorset’s Douch Family Funeral Directors has achieved more than 1,000 great Trust Pilot reviews – making it one of the highest rated funeral businesses in the country.

With 98 per cent of the reviews being the highest possible – 5 stars – the family business knows its emphasis on customer service is being acknowledged by clients. The company has seven branches - in Wimborne, Ferndown, Corfe Mullen, Parkstone, Swanage, Wareham and Blandford.

It has been operating for well over a century and also provides its own multi award-winning pre-paid funeral plan. Trust Pilot allows customers and clients to rate businesses and leave comments enabling others to better decide which company to use. Managing Director Nick Douch said:

“We are so proud to have achieved this milestone of 1,000 reviews. And 98 per cent of them were 5 star reviews with the other two per cent being 4 star reviews. It's really is down to the highly experienced and motivated team we have across our branches."

“Helping bereaved families arrange a funeral is an extremely responsible role and one we spend a lot of time making sure we get right. We provide training and our staff are experienced, but it often comes down to finding good people who have the right instincts, demeanours and personalities."

“It is our policy to do anything a client wants and they really appreciate it when we go the extra mile. Some of the comments on Trust Pilot are so heartfelt it is hard not to be moved – when those who are in mourning take time out to post a review it means even more than it would otherwise.”

Trust Pilot is arguably the most reliable platform of its type, having been in existence for more than a decade and boasting more than 111million reviews.